Field Service Lightning (FSL) Quick Start

Supercharge Your Field Service Operations with FSL Quick Start Features:

Streamline your workflow, elevate customer service, and boost efficiency with FSL Quick Start. This powerful package equips you with essential features to transform your field service operations:

Work Orders Made Easy:

• Effortless creation and management: Generate, assign, and track work orders seamlessly, ensuring technicians have all the information they need.

• Real-time updates: Keep dispatchers, technicians, and customers informed with instant updates on work order status, location, and progress.

• Streamlined communication: Eliminate miscommunication with built-in messaging and chat functionalities within the work order.

Appointment Booking Simplified:

• Flexible scheduling: Empower customers to choose convenient appointment slots online or through your mobile app, improving booking efficiency.

• Automatic reminders: Reduce customer no-shows and ensure technician preparedness with timely appointment reminders.

• Integrated calendar: Visualize your entire schedule across technicians and appointments, optimizing dispatch and resource allocation.

Opportunities at Your Fingertips:

• Identify potential sales: Convert service visits into sales opportunities by identifying upsell and cross-sell possibilities right from the work order.

• Automated quote generation: Streamline the quoting process with instant, pre-populated quotes based on your service offerings and inventory.

• Seamless conversion: Close deals faster with one-click quote conversion into work orders, minimizing administrative efforts.

Total Asset & Inventory Control:

• Comprehensive tracking: Manage all your assets, inventory, and products from a central location, ensuring real-time visibility and control.

• Barcode scanning: Simplify inventory management with quick and accurate barcode scanning for stock updates and dispatching.

• Low-stock alerts: Stay ahead of stock depletion with automatic alerts, preventing delays and ensuring seamless service delivery.

Mobile Power in Your Pocket:

• Android and iOS compatibility: Empower your technicians with a user-friendly mobile app accessible on any device, anytime, anywhere.

• Offline functionality: Work efficiently even without internet connectivity, capturing information and updating work orders on the go.

• GPS tracking: Ensure technician safety and optimize scheduling with real-time location tracking and route optimization.

Maximize Efficiency with Optimization:

• Data-driven insights: Gain valuable insights into your field service performance with comprehensive reports and analytics.

• Identify bottlenecks: Pinpoint areas for improvement and optimize routes, scheduling, and resource allocation based on data analysis.

• Predictive maintenance: Schedule preventive maintenance based on asset usage and data insights, minimizing downtime and improving equipment lifespan.

Centralized Control with Dispatcher Console:

• Visualize your workforce: Track technician locations, work order status, and progress in real-time on a user-friendly map view.

• Dynamic dispatching: Assign and reassign technicians based on location, skillset, and workload with drag-and-drop ease.

• Proactive communication: Communicate directly with technicians through the console, ensuring smooth coordination and quick response to any issues.

This is just the beginning. FSL Quick Start provides a robust foundation for your field service success. As your needs evolve, you can seamlessly expand your capabilities with additional features and customizations.

Ready to revolutionize your field service operations?